Terms of Service

Effective Date: [Insert date]

1. Agreement

These Terms of Service govern the use of DTU Strateg Pro software and services.

By creating an account or using the service, the customer agrees to these terms.

2. Service Description

DTU Strateg Pro provides a cloud-connected POS system consisting of:

• Cloud services
• Local bridge software
• Restaurant management tools
• QR-based ordering functionality
• Supplier purchasing workflows

The local bridge allows venues to continue operating during temporary cloud connectivity interruptions. Data synchronization occurs when connectivity is restored.

3. Subscription

The service is provided through subscription plans.

Subscription terms may include:

• Monthly subscriptions
• Custom commercial agreements

Subscriptions are non-transferable unless agreed otherwise.

4. Suspension and Termination

DTU Strateg Pro may suspend or terminate access due to:

• Non-payment
• Abuse of the service
• Security violations
• Illegal use

For subscription expiration:

• A 7-day grace period applies.
• After the grace period, service functionality may be disabled until renewal.

5. Customer Responsibilities

Customers are responsible for:

• Maintaining accurate business information
• Protecting account credentials
• Managing employee access
• Configuring their local network and hardware correctly
• Ensuring lawful use of the system

DTU Strateg Pro is not responsible for failures caused by:

• Incorrect configuration
• Local network problems
• Internet outages
• Hardware failures
• Employee misuse
• Third-party service failures

6. Acceptable Use

Users must not:

• Attempt to bypass security mechanisms
• Reverse engineer the software
• Copy, modify, or redistribute the software
• Share accounts improperly
• Use the service for illegal activities
• Attempt unauthorized extraction of system data
• Attempt to interfere with service operation

7. Intellectual Property

DTU Strateg Pro owns all rights to:

• Software
• Source code
• Designs
• Infrastructure
• Documentation
• System architecture

Customers retain ownership of their business data, including:

• Products
• Orders
• Inventory records
• Operational information

8. Availability

DTU Strateg Pro aims to provide reliable service availability but does not guarantee uninterrupted operation.

Maintenance, infrastructure issues, third-party failures, or circumstances outside reasonable control may temporarily affect availability.

The local bridge architecture is designed to reduce the impact of cloud interruptions.

9. Payments

The platform does not process customer payments.

Restaurants handle payments directly with their customers. Employees record payment status within the POS system and issue fiscal receipts according to applicable requirements.

10. Software Provided "As Is"

The service is provided on an "as is" and "as available" basis.

DTU Strateg Pro does not guarantee that the software will:

• Be completely error-free
• Meet every individual business requirement
• Operate without interruption

11. Limitation of Liability

To the maximum extent permitted by law, DTU Strateg Pro is not liable for losses resulting from:

• Business decisions
• Lost revenue
• Incorrect configuration
• Hardware problems
• Network failures
• Employee actions
• Third-party service interruptions
• Data loss caused by circumstances outside reasonable control

12. Changes to Terms

DTU Strateg Pro may update these Terms of Service periodically. Continued use of the service after changes indicates acceptance of updated terms.

13. Contact

For questions regarding these terms:

DTU Strateg Pro Ul. Leninova br. 29 Republic of North Macedonia

Email: [contact@prodanov.dev](mailto:contact@prodanov.dev)